Consumer Tech

Consumer Tech: Dyson Animal vacuum cleaner stops and starts


I am kind of annoyed that my simple problem with a Dyson Animal vacuum cleaner took way more Internet research than should have been the case to resolve. I hope to spare someone else that grief.

The details

Actually this is a friend’s vacuum cleaner. I don’t think it would have played out this way had I been the exclusive user of it. She noted that it stops and starts. It goes for a few seconds and stops. Then you can start it up for a few more seconds. And so on.

More clues

This model shows the charge remaining on the battery. Still two bars out of three, so that’s good. It’s been properly charged. After examining it I get the gut feeling that the brush motor shouldn’t draw all that much power.

We also note that when the long tube is removed and its just acting as a short hand-held device, it doesn’t stop.

After doing some Internet research (not finding an exact hit for this model), I am inspired to take things apart and check all the filters. On other models the filters can do you in. This one has been very lightly used to date and so the filters are remarkably clean. No filter issue.

The solution

So I check the brush and that area. It is simply clogged with gray dirt. I begin to clear it out with my fingers – seems no easy way to do it – until all the gray dirt is gone from the brush area where it goes up into the tube.

The results

The results are in. Works like a champ now!


I am more used to a more obscure brand of vacuum cleaner, Miele. It has a simple orange status thing that visibly shows you when it can’t suck in dirt or what not due to a full bag, a clog, whatever. In addition you can pretty much hear the pitch of the motor’w whine increase when there’s a clog. With the Dyson I didn’t notice that pitch change, nor was there any indicator of a cloged system. So Dyson’s design is faulty.


A Dyson Animal vacuum cleaner was only running for a few seconds at a time. After a few more seconds it could run again. The power level showed two of three led bars. The filters were all clean, but the brush head was clogged with dirt. Cleaning that out fixed everything nicely.

Dyson’s design has to be faulted for not making this clogged situation more evident. Strange, coming from a company which obviously prides itself on its innovative design.

Leave a Reply

Your email address will not be published. Required fields are marked *